Managing fluctuating order volume and shipping delays can be overwhelming with an in-house fulfillment team. That’s why many Wix sellers outsource their order fulfillment to a third-party provider. This enables them to focus on core business activities and increase revenue. At Encore Fulfillment, we provide comprehensive order fulfillment services for Wix sellers. Our team handles everything from inventory reception and management to customized packaging and delivery. Contact us today for a free quote!
What Is Wix Order Fulfillment?
Wix order fulfillment is the process of receiving, storing, packing, and shipping products that are purchased on a Wix website. Despite being a powerful online selling platform, Wix does not provide its customers with end-to-end logistical support. At Encore Fulfillment, our team can connect our software with your Wix store to automate order reception and inventory management, eliminate manual errors, and ensure accurate order fulfillment. By partnering with us, you can focus on increasing your sales and reaching new markets without compromising service quality.
Key Features of Our Wix Fulfillment Service
Our fulfillment service for Wix sellers is designed to ensure timely deliveries for enhanced customer satisfaction and repeat business. Here are some highlights of our Wix fulfillment service:
Wix Integration
We offer seamless integration with Wix e-commerce stores, allowing you to automate order processing. Whenever a customer places an order on your website, our system will receive it instantly. This enables our staff to start picking and packing orders as soon as they are placed.
2-Day Shipping
We help Wix store owners meet customer demands with our reliable 2-day shipping services. We pick, pack, and dispatch orders efficiently to ensure quick delivery. Our team chooses the fastest delivery routes from our network of shipping carriers.
Real-Time Inventory Tracking
We use an industry-best inventory management system to prevent stockouts and overstocking, helping our clients ensure customer satisfaction and cut costs. This system enables our clients to make informed business decisions with demand forecasting and automated alerts. Our staff also tracks all inventory using UPCs to prevent errors in order fulfillment.
Branded Packaging and Kitting Services
Our team provides branded packaging solutions and expert kitting services designed to accommodate diverse needs. From personalized boxes and inserts to custom-assembled kits and promotional bundles, we can provide packaging and kitting that reflect your brand identity.
Reverse Logistics
We offer streamlined reverse logistics to ensure a positive customer experience. Our warehouse team inspects returned items for damage. Undamaged items are restocked, and damaged items are disposed of.
How Our Wix Fulfillment Service Works
Each step of our Wix fulfillment service is optimized with real-time analytics and smart automation. Here is a breakdown of our process:
Industries We Serve With Wix Order Fulfillment
At Encore Fulfillment, we tailor our services to the unique needs of each business we work with. Our clients span a range of industries, including:
Fashion
Our team specializes in handling a wide range of fashion items, including jeans, t-shirts, hats, scarves, and belts. We provide durable, branded packaging to prevent damage during transit and create a memorable unboxing experience for customers. Whether you sell everyday wear or formal attire, we can help you deliver apparel and accessories on time.
Beauty
We handle various cosmetic products, including fragile items that require special care when being packed for shipment. Our team uses high-quality packaging materials to prevent breakage and spills. If your beauty brand offers a subscription service, we can set automated reminders for our team so that routine orders are fulfilled at the right time every month.
Health and Wellness
We work with a wide range of health products, including protein powder, vitamin capsules, meal replacement shakes, and herbal tinctures. Our staff follows a streamlined approach for batch processing, expiry date validation, inventory management, and accurate delivery.
Homeware
Household items, such as furniture, linens, kitchenware, appliances, and decor, require specialized handling. When processing orders, our staff ensures items are properly cushioned and secured to prevent damage in transit.
Electronics
Our team follows a separate set of guidelines when handling electronics. Every electronic item we ship is packed in an insulated box to prevent shifting and damage during transit. Valuable electronics come with tracking and can be insured if needed.
Pet Products
We handle a range of pet products, including treats, kibble, cat litter, collars, beds, and toys. Shipment can be customized to reflect your brand image and meet varying delivery requirements.
Benefits of Partnering With Encore Fulfillment
Here is what sets us apart from other Wix order fulfillment services:
- Seamless Integration With the Wix Platform: Our industry-best fulfillment system can connect directly to your Wix store, eliminating the need for manual data entry. When a customer places an order on your website, it is pushed instantly to our system, reducing processing time.
- Real-Time Inventory Syncing and Order Tracking: Our system automatically updates inventory levels as products are purchased. This allows you and your customers to keep track of stock availability, improving transparency, minimizing the risk of stockouts, and improving customer satisfaction.
- Customizable Packaging: We offer customizable packaging options for brands looking to establish their image. Eco-conscious brands can opt for recyclable packaging to meet customer expectations regarding sustainability, while brands that are looking to add a personal touch to their products can include custom inserts in their packaging.
Contact Us Today
Our comprehensive fulfillment services are designed to help you focus on scaling your business while we manage your logistics. Using a streamlined approach, we reduce manual workload, minimize fulfillment errors and costs, and ensure timely delivery. Contact us today to get started!
Frequently Asked Questions
What is the average processing time for Wix orders?
Any order received before 2 P.M. CST is processed and shipped the same day.
How much does your Wix order fulfillment service cost?
The cost of our services is determined by the volume of orders processed and any additional services required, such as kitting and assembly. For a detailed estimate, feel free to contact us.
