Order Fulfillment for NetSuite Users

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Quick Jump

As your e-commerce business grows, so do the challenges of managing multiple sales channels and ever-increasing customer expectations. Keeping everything running smoothly can feel like a juggling act. If you’re using NetSuite for your ERP, you’re already ahead, but how well is it connecting with your fulfillment process? Partnering with a third-party logistics (3PL) provider who has NetSuite experience can significantly improve your supply chain operations. With the right integration, you can speed up delivery and ensure your customers keep coming back for more. Read on to learn more about our fulfillment services for NetSuite users. 

What Is NetSuite Order Fulfillment?

While NetSuite manages the planning, tracking, and decision-making aspects of fulfillment, Encore Fulfillment can put these strategies in motion with streamlined storage, picking, packing, and shipping services. We can integrate with NetSuite to handle the manual part of fulfillment using automated tracking to ensure accuracy. Our team has extensive experience working with NetSuite users to streamline their supply chain operations. 

Order Fulfillment for NetSuite Users

Our NetSuite Fulfillment Services

Whether you're scaling up or down, our solutions are built to keep your supply chain running smoothly. Here’s how we can help you outperform the competition:

Secure Storage

Secure Storage

Our warehouses are under 24-hour surveillance to ensure the safety of our clients’ inventory. Upon arrival at our facility, stock is slotted based on size and popularity to ensure easy access for shorter processing times.

Picking and Packing

Picking and Packing

When orders are placed, our team gets to work picking and packing them on the same day so that customers receive their packages as soon as possible. We offer branded packaging and custom inserts to help enhance our clients' brand image. 

Fast Shipping

Fast Shipping

We ship through a network of carrier partners that enables us to provide fast shipping at competitive prices. For time-sensitive orders, we offer 2-day shipping at the lowest possible cost. 

Returns Management

Returns Management 

We make returns simple. Our team will follow your business’s guidelines to manage the return process accurately and efficiently. Any items that are restocked will be visible instantly on your NetSuite inventory management platform. 

How Our NetSuite Fulfillment Service Works

Encore Fulfillment integrates seamlessly with NetSuite to manage orders from start to finish. Our straightforward process is built for speed and accuracy, ensuring everything from inventory intake to delivery runs smoothly.

1

Integration Setup

We will connect directly to your NetSuite account and sales channels so that data flows freely between platforms. This integration will enable us to provide you with real-time updates on inventory and order status, allowing you to make informed decisions. 

2

Inventory Reception

When your products arrive at our warehouse, we will inspect, label, and store them to await processing. We will also monitor expiry dates and track high-value items with care. Any changes to your inventory will be synced with NetSuite for real-time visibility.

3

Order Processing 

As soon as an order is placed, our team will receive a notification. This will allow us to start picking and packing items immediately to cut down on processing time. 

4

Shipping and Tracking 

Once an order is ready to be shipped, we will hand it over to one of our carrier partners, which include FedEx, UPS, and USPS. Shipping routes and carriers are chosen based on customer location, time constraints, and package weight. Tracking details will be synced with NetSuite, giving your team full visibility of the order’s journey from our warehouse to your customer’s doorstep.

5

Reverse Logistics

Returns are thoroughly documented for transparency and compliance. When your items are returned, our team will inspect them, restock or dispose of them depending on your return policy, and update NetSuite so that you receive accurate data in real-time.

Benefits of NetSuite-Integrated Fulfillment

NetSuite-integrated fulfillment connects your ERP system with your fulfillment partner, enhancing efficiency and accuracy with real-time updates for faster, more reliable order processing and delivery. Here’s how this fulfillment approach can transform your business:

  • Eliminates data silos: Real-time data syncing keeps your ERP system and fulfillment partner connected. This helps prevent errors and duplicate data entry while boosting overall efficiency.
  • Reduces the risk of stockouts and overselling: Real-time inventory updates help you avoid running out of stock or overselling. With synced stock levels across all platforms, you can ensure products are truly available when customers are ready to order.
  • Provides full visibility of inventory and orders: You can stay on top of your supply chain operations with a dashboard that tracks inventory, orders, and returns—all in one place.

Who Can Benefit From Our NetSuite-Integrated Order Fulfillment?

Our NetSuite-integrated fulfillment services are ideal for NetSuite users who want to focus on scaling their business while ensuring operational precision and customer satisfaction. The following types of companies can significantly benefit from our services:

DTC Brands 

Whether you own a small, medium, or large DTC brand, our NetSuite-integrated fulfillment services can scale to fit your needs. We streamline inventory management and shipping to support expansion into new markets.

B2B Companies 

Encore Fulfillment is perfect for wholesale businesses. We provide kitting, expiration tracking, and bulk discounts. We also support pre-scheduled shipments to facilitate bulk orders.

E-Commerce Stores 

For businesses selling on Amazon, Walmart, eBay, Shopify, and other online platforms, our fulfillment services enhance customer satisfaction with reduced delivery times and personalized packaging. Our NetSuite integration also prevents overselling to maintain your brand’s reputation. 

Why Choose Encore Fulfillment?

Encore Fulfillment combines industry expertise with smart tech to go beyond standard 3PL. With fast fulfillment and a high accuracy rate, we can help your business grow with confidence. Here is why you should trust us with your fulfillment needs:

Competitive Prices

Our fulfillment services are affordably priced thanks to our carrier partnerships and space optimization strategies. Our clients enjoy full cost transparency and are never hit with surprise service fees. 

Scalable Solutions

Our services are designed to scale with your business, whether you're shipping single units to customers or bulk orders to distributors. We adapt to our clients’ needs, ensuring seamless fulfillment every step of the way.

Friendly Customer Service

Our team is always happy to help with any inquiries you may have. We pride ourselves on our professionalism and commitment to customer satisfaction.

Contact Us Today

If you're a NetSuite user looking to simplify and scale your logistics, Encore Fulfillment can help. Our seamless integration and expert support make fulfillment faster and easier. With accurate documentation and a dedicated team, we handle the logistics so you can focus on growth. Ready to improve your supply chain operations? Contact us today to get started!

Frequently Asked Questions

How long does NetSuite integration take?

It usually takes just a few days for us to integrate with a NetSuite dashboard. However, the time it takes to integrate will depend on the complexity of your sales channels.

How do you handle inventory discrepancies?

We resolve discrepancies with documentation and proactive communication. Our team will investigate the issue and update your inventory management system to reflect the change.

Are you ready to grow your eCommerce brand? Partner with Encore Fulfillment today!

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