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As the co-founder of Encore Fulfillment, I bring more than 14 years of experience across business strategy, technology, sales, marketing, and systems integration. My journey has been focused on building a fulfillment operation that not only meets but exceeds client expectations, through precise inventory management, streamlined operations, and a relentless focus on customer satisfaction.
From the ground up, I’ve played a key role in shaping our fulfillment division, implementing scalable processes and forward-thinking solutions that drive efficiency and deliver consistent, high-quality service. My background in pastoral ministry and theology has deeply influenced my leadership style, enhancing my ability to communicate clearly, guide teams with purpose, and build meaningful, trust-based relationships with clients and partners. At Encore Fulfillment, we don’t believe in one-size-fits-all. I’m passionate about crafting personalized logistics strategies that evolve with our customers’ needs, helping them grow confidently while we handle the complexities of order fulfillment. Whether supporting e-commerce brands or established enterprises, my goal is to ensure every partnership is rooted in integrity, transparency, and a shared commitment to success.